Privacy Policy

Last updated: 11 July 2026. What we collect, why, and what we don't.

What we collect

Account: your email and, if you set them, name and two-factor settings.
Devices: hardware specs and health/liveness your agent reports (CPU, memory, storage, GPU kind, uptime) so the pool can schedule and show status.
Usage & billing: metered usage, wallet transactions, and payout destinations.
Payments: handled by Stripe. We don't store full card numbers — Stripe does.

What we don't collect

We don't read your personal files — the agent runs unprivileged and shares only what you allow. Backups are encrypted on your device before upload, so we and any host only ever see ciphertext. We don't sell your data, and we don't run third-party advertising trackers.

How we use it

To run the service: authenticate you, schedule work across the pool, show status and earnings, meter and bill usage, process payouts, prevent abuse, and provide support. Captain (your assistant) uses your pool's own context to help you; if you connect a frontier API key, prompts you send through it go to that provider under their terms.

Who we share it with

Only the processors we need to operate: Stripe (payments), our hosting/infrastructure, and — if you host or buy compute — the minimum needed to route work between pools. We share when legally required. We don't sell personal data.

Security

Connections use TLS in transit; sensitive fields are encrypted at rest; accounts support two-factor authentication; API keys are stored only as hashes. See the security page for specifics.

Your choices

You can view and edit your profile, rotate or revoke API keys, change what each device shares, and close your account. To request access to or deletion of your data, email us.

Retention

We keep account and billing records while your account is open and as long as needed for legal and tax purposes, then delete or anonymize them.

Contact

Privacy questions or requests? Email support@laptopool.com.